Retailer Profile: Chicken Coops Direct
We are highlighting some of ChickenGuard’s excellent retailers to show you the range of chicken products on the market and make it easier for you to find them. From chickens, to chicken coops, to feed and fun, you’ll find all sorts. Here Chicken Coops Direct give us the run down on their family business, the coops they sell and starting up.
What is the background to your business and what do you market?
Chicken Coops Direct is a family business, Dorset based and we are into our 8th year of operation in the U.K. It is the original concept and idea of Mike Davis. Since launching in 2009 the business has grown into one of the leading online retailers of Chicken Coops, Runs and accessories (like the ChickenGuard) in the U.K.
What made you go into the poultry business
It is a family business, but I was always keen on animals and in particular chickens at the time. So with the family support we decided to launch the chicken coops/runs business.
What are you most proud of?
Overall we are particularly proud of the reviews we get. We have a tremendous number of positive reviews – it sends a great message out to prospective buyers. It also drives us on, knowing we are getting it right, but knowing we have a reputation to maintain.
When we started out our hens insisted on sleeping in the nest boxes even though we had 5 hens and only 3 actual nesting places.
No matter what we did to prevent this they would keep on going back to the nest boxes. Soon after we had got our first coop, we crept up at night time to see how they were roosting and carefully opened the front door to see an empty coop. Of course as we found out they were all huddled inside the nesting box. This is actually a fairly common problem these days!
What makes you special and standout from other similar businesess
At Chicken Coops Direct we believe our attention to detail, quality control and exceptional customer service places us above the other companies offering similar types of products. We have almost 20,000 customers and over 1000 positive reviews. And we really do care about providing a great product and backing that up with an exceptional service.
What is your best selling product?
Our best selling product is our traditional Devon Coop. It is well made and has plenty of nesting and bedding space. It is suitable for up to 7 hens.
We also sell runs and of course you can combine the coop and run.
What do you think of ChickenGuard?
The Devon Coop can accept the ChickenGuard automatic door opener which we find works well and is ideal for those customers that do not want to get up early in the morning to let their chickens out and back in again at the end of the day.
Have you got a favourite customer quote?
I love this testimonial we had in from Katie who ordered a Devon Coop and just loved the service!
“The service from yourselves has been excellent. Loads of useful information given on chickens too. The Devon Coop and Runs are lovely, as described and I think a really good price. So easy to put together I could have done it myself which is really saying something. The runs are great as can be left unattached and have lots of doors for access. Also light to move. Would definitely order from ChickenCoopsDirect again.”
Katie, Bought a Devon coop & Run
Get our FREE Beginners Guide
We have an online Beginners Guide to keeping chickens that our customers find useful. It gives information on the costs of keeping chickens, how many you should keep and the amount of eggs you can expect. We discuss in detail housing your hens, and what 4 important things to look for in any coop. Where to find chickens for sale – we’ll give you a list of 700+ breeders – and talk you through our experience of collecting our hens and bringing them home
Contact information: Take a look at the Chicken Coops Direct website or email your enquiry.
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